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System Consultant 售前技术支持经理 Location: Chong Qing
公司行业:IT服务/系统集成
发布日期:2011-01-12工作地点:Chong Qing招聘人数:1
学  历:本科 及以上外语能力: 英语    
工作年限: 薪酬范围:   
职位描述:
Individual contributors responsible for selling  full product and service lines (face-to-face) to new and existing customers in specified segments. Solution and relationship focused.
 
·   Provides in depth technical and architectural sales expertise in enterprise/client opportunities.  May be an enterprise specialist (Server/Networking and/or Storage).
·   Provided leadership to ensure that the Dell enterprise solutions are comprehensive, achieve customer expectations and meet customer business needs.
·   Builds trust with customers and owns technical side of customer relationships.
·   Focused on delivering a positive customer experience according to Dell standards.
·   Ensures the Dell Account Executive understands and meets customers' on-going enterprise/client product/services needs.
 
Qualifications
Scope    
•   Articulates how the Dell business model relates to selling enterprise/client product solutions.
•   Direct interface is with customer technical staff and Help Desk functions.
  
Complexity   
•   Entry level technical professional.
      Regular coaching/mentoring required.
¾
      Frequent
¾ contact with manager.
 
Knowledge and Skills
•   Identifies appropriate enterprise solutions to meet the full range of customer needs.
•   Identifies cost effective and practical "solutions" to maximize Dell's opportunity while meeting customer's needs.
•   Models effective team behavior.
•   Skillfully negotiates with others to achieve desired results/meet customer needs.
•   Explains where enterprise/client products and services fit into customer's IT structure.
      Has fundamental knowledge of the Dell
¾ business model and can articulate the impact and advantages to the customer.
•   Has fact-based industry knowledge.
公司简介:
联 系 人: Zoe Hao
电子邮箱: hr@100cheer.cn zoehao@100cheer.cn
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